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Category: Internal Communication

Image of a hand writing in a notebook with the blog title How to use empathy to improve your writing overlayed
Communication tips / Internal Communication / Personal Growth / Resources

How to use empathy to improve your writing

Your content isn’t about you — it’s about the people you’re communicating with. When you create content, your goal is to help your reader understand how what you’re sharing will …

Image of a computer with the title of the blog: How to make your documents more accessible
Communication tips / Internal Communication / Resources

How to make your documents more accessible

Tips for creating more accessible documents.

Communication tips / Internal Communication / Resources

How to turn challenges into opportunities for your organization

Your organization isn’t judged when everything is going well. There’s a service level that’s simply expected. It’s judged by how you respond to challenges. That’s when people pay attention, and …

Communication tips / Internal Communication / Personal Growth

Here’s what happened when I disrupted the status quo

I have a story about going against the grain. I used to work for a large Ontario school board. When I first started working for the organization, I was running …

Image people using post-it notes to plan out work.
Communication tips / Internal Communication

How to maximize the impact of an understaffed communications department

I’ve been there. So much potential, so few resources. The conversation goes like this… imagine if we could…[fill in whatever idea you’ve had here]. When you’re working hard to keep …

Recent Posts

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  • Why you need courage before confidence
  • How to use empathy to improve your writing
  • How to make your documents more accessible
  • I am not what I do, and other things I say to myself

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